Return & Refund Policy
Easy Returns within 30 Days
We want you to be fully satisfied with your purchase. If for any reason you are not completely happy with your order, you may return it for a refund or exchange. All returns and exchanges must be initiated within 30 days from the date of delivery.
Eligibility for Returns
To be eligible for a return or exchange, your item must:
- Be unused and in the same condition that you received it.
- Be in the original packaging.
- Include the receipt or proof of purchase.
Non-Returnable Items
- Gift cards
- Clearance or sale items
How to Return an Item
- Contact Us: Email us at info@eyadera.com or call us at 307-365-5480 to initiate the return or exchange process.
- Return Instructions: Our customer service team will provide you with a return shipping label and further instructions. Please ensure that the returned product is securely packed.
- Shipping Cost: The customer is responsible for the return shipping cost unless the return is due to a defect or an error on our part.
Refunds
Once we receive and inspect your returned item, we will notify you by email of the status of your refund. If the return is approved, your refund will be processed to your original payment method within 7-10 business days. Please note, shipping charges are non-refundable.
Exchanges
If you would like to exchange an item for a different size or product, please contact us within 30 days of delivery. We will guide you through the exchange process.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at info@eyadera.com or call 307-365-5480. We will arrange for a replacement or refund at no extra cost to you.
Contact Us
For any questions or concerns regarding shipping or returns, feel free to reach out to us:
EYADERA LLC
1021 East Lincolnway, #8477,
Cheyenne, Wyoming 82001,
United States
Email: info@eyadera.com
Phone: 307-365-5480